Returns & Exchanges
Due to the perishable nature of our cold-pressed juices and fresh food, we are unable to accept physical returns once a product has left our facility. If you are unsatisfied with your order, please contact our support team within 24 hours of delivery for a resolution.
Verify Condition
Upon receiving your delivery, immediately inspect all juice bottles and food items for any signs of damage or temperature compromise.
Document Issues
Take clear photographs of the product, the packaging, and the shipping label to help our team process your claim efficiently.
Contact Support
Email our customer care team at [email protected] with your order number and photos within 24 hours of the delivery timestamp.
Receive Resolution
Our team will review your request and, if eligible, issue a credit to your original payment method or arrange for a replacement shipment.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing